Refund Eligibility
We offer refunds under the following conditions:
- Within 24 hours: Full refund if you haven't accessed any program materials
- Within 7 days: 50% refund if you've accessed materials but haven't completed the program
- After 7 days: No refunds available
- Technical issues: Full refund if we cannot resolve access problems within 48 hours
Non-Refundable Situations
Refunds are not available in the following cases:
- Program completion (all materials accessed and used)
- Change of mind after 7 days
- Failure to follow program guidelines
- Personal circumstances unrelated to our service
- Live sessions that have already been conducted
Refund Process
To request a refund:
- Contact us via WhatsApp: +91 8690281136
- Email: surbhi.goyal@mannki.app
- Include your order ID and reason for refund
- We will review your request within 48 hours
- Approved refunds will be processed within 5-7 business days
Cancellation Policy
Program cancellations:
- You may cancel your program participation at any time
- Cancellation does not automatically entitle you to a refund
- Refund eligibility is determined by our refund policy
- Access to materials will be revoked upon cancellation
Contact Information
For refund and cancellation requests:
- WhatsApp: +91 8690281136
- Email: surbhi.goyal@mannki.app
- Response time: Within 24 hours